When things go wrong with your companion, it can be stressful both for you and your pet. We make your pet’s health our priority, and are here for you 365 days a year. If your pet requires emergency care, you can call or text us 7 days a week at (780) 488-0124 or come visit us during our regular business hours.
Although our practice has extended hours and is open 365 days of the year for your convenience, we are not a 24 hour emergency vet clinic. To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. If a situation arises where you need to come in for an emergency situation or when you cannot make an appointment due to your busy schedule, do not worry as we accept walk-ins. Appointments are always preferred and will take precedence over walk-ins, but we realize the importance of having this option with people’s busy schedules.
With walk-ins, the owner should be aware that there may be a wait time to meet directly with the doctor. We’ll try our best to accommodate you on a walk in basis but in fairness to our clients with appointments, we can make no promises that we will be able to fit you in all cases. We will triage patients first come on a first-come-first-serve basis, and we do not currently have assigned technical staff to complete patient triage based on symptoms/ signs.
We know emergencies can happen unexpectedly, however please call us ahead if possible so that we can better prepare ourselves in advance for immediate care. Our emergency vet is prepared to handle all types of issues, whether they be urgent or not. Our emergency vet staff and doctors are highly trained in helping patients which require intensive care or emergency surgical care utilizing the latest technologies.
Walk-ins arriving less than 45 minutes before closing may be asked to go to 24 hour Emergency clinic if it is in your pet’s best interest.
The informative pet safety tips below will help prevent certain emergencies int he future – please read them when you have the time, it may save your pet’s life.
Pet Safety Tips
Some Common Household Toxins To Be Aware Of
This is a list of some items in your household that are toxic to pets. Please make sure these things are kept away from your pet at all times:
1. Antifreeze (ethylene glycol)
2. Snail and Slug Bait
5. Macadamia Nuts
6. Rat/Mouse Poison
7. Acetaminophen (Tylenol
8. Plants: There are many potentially toxic plants to pets. Some cause only mild gastrointestinal upset, whereas others can cause severe organ damage. Some common plants which may be toxic to pets include: Easter Lilly, Tiger Lilly, Rhododendron, Dumbcane, Diffenbackia, Mistletoe, Oleander, Castor Beans, Sago Palm, Rhubarb, Iris, Larkspur
10. Onions and Garlic
11. Human Prescription Drugs
Yard and Garden Dangers – How to Keep Your Pet Safe
There are potential dangers outside that pet owners need to be aware of. Click here to educate yourself and keep your pet safe.
Dogs Left in Hot Cars – Avoid Heatstroke or Death
During the warmer months, it is dangerous to leave your pet alone in the car. Read more information on symptoms of heatstroke and how to prevent your pet from experiencing cerebral damage or worse: www.albertaspca.org/welfare-care
Cold Weather Pet Care
Edmonton can get very cold in the winter months – please read this informative article on how to take extra precautions to protect your pet from the extreme cold: www.albertaspca.org